Revolutionize Customer Experience with G-IVR
Seamless Navigation. Exceptional Experience.
Experience a new level of efficiency and simplicity in customer support with our groundbreaking IVR solution.
Supported By
“Exceptional customer service is the cornerstone of customer loyalty. Simplify their journey, and they'll stay with you for life.”
Know MoreTraditional IVR
Confusing Menus
Traditional IVR systems often have complex, multi-layered menus that confuse customers, leading to frustration.
Long Waiting Periods
Over 60% of customers hang up after waiting for more than one minute on a traditional IVR system, leading to lost opportunities and dissatisfaction.
Low First-Contact Resolution
Only 40% of issues are resolved on the first call with traditional IVR, resulting in multiple interactions and increased customer frustration.
Decreased Customer Satisfaction
Studies show that 83% of customers feel frustrated when navigating a complex IVR menu, negatively impacting their overall satisfaction with the service.
Limited Personalization
72% of consumers expect personalized interactions, but traditional IVR systems fail to meet this expectation, leading to a lack of engagement and loyalty.
Negative Brand Perception
67% of customers believe that poor IVR experiences reflect a company's disregard for their time, damaging brand reputation and customer retention.
G-IVR
Visual Call Navigator for Customer Support
Revolutionize your customer support with our cutting-edge Visual Call Navigator. Say goodbye to traditional, cumbersome voice menus and keypads.
Integration into existing IVRs
Our innovative solution integrates seamlessly into mobile and web applications, transforming customer interactions with intuitive visual options that load instantly.
Know MoreKey Features
Dynamic Visual Options
Replace outdated keypads with interactive dynamic visual elements that simplify navigation and enhance user experience.
Conversational Voice Engine
Conversational voice prompts for selected options, ensuring clarity and reducing user effort.
VOIP/SIP Connectivity
Effortlessly connects customers to live agents for quick and efficient resolutions.